Product Manager

October 26, 20215 MinutesBy Kristina Cheshlarova

This is us

Upshift is the largest and most technologically advanced digital staffing platform in the USA. Since 2016, we are shaping the future of the staffing industry with our app that connects fully vetted and qualified people with a range of top hospitality, industrial and facilities management brands. Our mission is to make work easy for people and businesses who need extra staff, so they can both thrive at the same time. Headquartered in Cincinnati, OH, and backed by the largest jobs website in the world, as well as our prominent venture investors, Upshift is currently operating in 17 cities across the US with 15,000+ high-quality workers verified on our app. For more information – 

Role and Responsibilities

We are looking for an ambitious and self-motivated Product Manager, who will have a genuine passion and enthusiasm for developing our product & vision and adding real value to our business and customer experience. Working with us means to challenge and to be challenged, to create, and to innovate. Your work will impact thousands of people each day, so being passionate about the things we do is a fundamental ingredient for succeeding in this role.

As a Product Manager, you will work closely with cross-functional teams and various stakeholders – including engineering, design, and customer success – to plan, conceptualize and oversee the successful development and launch of new product features. You will be working in an Agile environment to continually review customer business needs, identify opportunities, create a roadmap of outcomes, refine priorities to achieve those outcomes, and outline development milestones. Also, you will be responsible for tracking industry trends and the competitive landscape as they pertain to the product.

What you need to bring alone


  • A minimum of two years of experience as a Product Manager (in a B2B or B2C company – a big advantage for both!);
  • A deep practical understanding of agile methodologies and full software development lifecycle;
  • Experience with backlog management tools such as Jira/ Confluence;
  • Experience developing epics, user stories, technical requirements, QA flows, and ensuring all scenarios are handled;
  • Close attention to detail and knowledge of techniques required to breakdown complex problems into smaller deliverables;
  • An understanding of qualitative research techniques and the ability to deploy methodologies to suit diverse audience types;
  • Strong stakeholder management skills with the ability to ensure commitments are both commercial and realistic, re-negotiating where needed;
  • Excellent communication skills with high proficiency in English  – able to present information in a clear manner.


  • Knowledge and/or experience of the digital staffing industry;
  • Experience as a software developer is a significant advantage;
  • Experience in innovative, start-up environments;
  • Experience in conducting market analysis (global markets);
  • Higher academic degree in engineering, economics, or another suitable field;

We want you to love Mondays, so:

In return for your hard work, there are some perks that usually go without even saying, and some other additional you might want to know more about:

  • Ongoing professional & career development (guaranteed career progression defined by our very own Upshift Progression Framework);
  • Training and learning opportunities – Paid Online Learning Portals/Public Lectures/Conferences (chosen entirely by you);
  • Competitive salary & bonus schemes;
  • Private Health insurance;
  • Awesome team to work with (where fun&work is always placed into the same sentence);
  • Outstanding working environment – There will always be a lot of events, celebrations, and team-buildings (the next is this month), as well as Game, Snack & Beer days, and much more…;
  • We are the MASTER of work flexibility, and as this is one of our core values, it will also apply to you;
  • Stock Options in a fast-growing American company founded by Macedonians – You can earn stocks and join our Investment club;
  • Opportunity to lead the way while we got your back (in the real meaning of the word).

*Upshift is an Equal opportunity employer. Following our beliefs, we recognized our diversity as a strength.
We aim to create a welcoming and inclusive environment where everyone feels they belong, and diverse perspectives & ideas thrive. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, or disability.

*All applications will be treated as strictly confidential.